New CW380,dissapointed.

[timboy]

My email arrived at 11:27 so maybe I'm ahead of you!

My CW380 fed and ejected everything I fed it but had that persistent battery problem. Possibly they just got a batch of weak recoil springs?

Looking forward to getting it back.

I just re checked the e mail,it was actually 11:27 they must process things in batches.
I hope its just the springs but mine also had a problem with the side cover bulging out while pulling the trigger,I think there is mold flashing on the frame under the trigger bar.

[TheLastDaze]

I REALLY hope you guys get situated.... as I just bought a cw380....

did they make you guys pay shipping???

[timboy]

I REALLY hope you guys get situated.... as I just bought a cw380....

did they make you guys pay shipping???

The guy I talked to said I would have to pay for the shipping,I very firmly stated that it is brand new and he sent me a shipping label,I was furious that they didnt want tocover the shipping on something that should not have left thier factory.

[TheLastDaze]

The guy I talked to said I would have to pay for the shipping,I very firmly stated that it is brand new and he sent me a shipping label,I was furious that they didnt want tocover the shipping on something that should not have left thier factory.

I don't blame you one bit and feel they should compensate you with extra magazines to offset your cost, time and trouble of having to go through this in the first place... If my gun doesn't perform and they won't pay for shipping you bet I'm going to be pissed...

I had a phoenix arms .22 around 20yrs ago, and finally after many rounds with this gun (and conversion barrel kit) it started acting up, phoenix had a lifetime guarantee so I called them, they sent me a box with return prepaid shipping, easy peasy....
back then you didn't have to use ffl, a little shoddy company that I'm sure isn't even around anymore but they took care of me bigtime, Impressed to say the least....

[muggsy]

If that's the case the gun is under warranty. Send it back and get it fixed. Every gun that Kahr ships is test fired before it leaves the factory.

[muggsy]

I sent mine out yestererday at 3:44 pm and got that same e mail today at 11:48 today.


Not even wasting my time on this one.


Yup,send them out the door and let the warranty department sort them out.
If these were top quality guns then this forum would not be full of people complaining or asking how to fix them but I guess we are the first guys to have problems with a kahr....

You only hear from the people who have problems. The people whose guns function properly don't complain. That thought ever cross your mind?

[DavidR]

I REALLY hope you guys get situated.... as I just bought a cw380....

did they make you guys pay shipping???

They paid for the shipping. I politely asked for a shipping label and they immediately said yes.

[timboy]

You only hear from the people who have problems. The people whose guns function properly don't complain. That thought ever cross your mind?

Not necessarily,I registered here in the morning on the day I was going out to break it in and shoot it, in hopes of having great things to say about it,unfortunately that did not happen did it?
I still hope that it ends up being a great gun that I can trust as my daily carry piece but it is clearly not proven to be a reliable gun yet.
Given the identical problems that my and DavidRs guns are having and the issues gunpoppa had it will be interesting to see what is done to remedy thier performance,clearley this is not a one off problem.

Further this is a kahr forum,a sounding board and with that comes the good,the bad and the ugly and anyone who has a good or bad experience should feel free to let it be known.
There is no real need for people pissing back and forth about their personal positions on how the rest of the world should respond to being sold a faulty product.

[TheLastDaze]

You only hear from the people who have problems. The people whose guns function properly don't complain. That thought ever cross your mind?

That's partially true, you hear more bad then good... OTOH, many people rant about particular products and continue to post and review more positively, especially when someone gets a something on sale or an offbrand that performs just as well if not better then one of greater value....

music equipment for example, a musician knows what will work, sound, and feel right for him so he buys the product, knowing the expectations....I think guns should perform the same, If I like the look, feel, weight of a gun it will perform well for me, if in fact it performs... Whether 'tight tolerances' or whatever else (enter excuse here) a gun of all things should perform (after all some of us are staking our lives on it), there used to be a lot of saturday night special 'one shot wonders' back in the day in the lines of jennings, davis to name a few, they were junk and you could see, feel and tell off hand it was trash.. I think those days are gone and for a manufacturer to continually have problems is unacceptable, I can understand a few hiccups when a product is first release but to continually put out a product that is known to have the same issues without addressing it falls in the same catagory as the cheap guns I've mentioned with a glorified name.. ymmv

[BullittBoy]

Here is my experience
I put 125 rounds of Privi and Hydra Shock and CorBon out the box-it failed miserably
I read this forum
Cleaned the **** out of it and tried again
I get maybe one failure to feed per 50 rounds until 250 rounds
I clean it every 100 rounds and now have about 400 in it
Clean it!
I clean and clean it and don't weak wrist it-it is very temperamental until you hit 250-300 rounds
Shoot good ammo, I have Privi and CorBon and Winchester HP's my gun hates Hydroshocks let it go
Pick a round and shoot it
I carry it with full power Winchester HP Rangers

[TheLastDaze]

@bullitboy....
Theres no way Im going to carry a gun that ftf every 50 rounds, I hope you're practicing ftf with that carry gun.... not for me

[mser]

Purchased my new CW380 about 6 weeks ago. Put another 50 rounds through it today. That makes a total of 685 so far. Accuracy is exceptional. It's a great little pistol with none of the problems others have experienced. Not making light of others bad experiences, just glad mine has been without complication. Now I need to get past the self imposed mind set that the .380 is a subpar self defense caliber.

[DavidR]

Purchased my new CW380 about 6 weeks ago. Put another 50 rounds through it today. That makes a total of 685 so far. Accuracy is exceptional. It's a great little pistol with none of the problems others have experienced. Not making light of others bad experiences, just glad mine has been without complication. Now I need to get past the self imposed mind set that the .380 is a subpar self defense caliber.

Glad to hear yours is doing well!

Google Lehigh Defense Xtreme Penetrator and watch the shootingthebull ballistic test. It might make you feel better about 380. I ran 20 rounds through my CW380 with no problem (other than a return to battery failure which it seems to have periodically with everything except Hornady Critical Defense).

[topgun1953]

I had purchased a cw380 last Nov and a couple months later a P380 ( while the CW was getting its
broken striker replaced). The P380 also suffered a broken striker, twice. When the trigger pin on the CW started working its way out, it was time to part company. Traded it towards an XDS9 . I still carry the P380 and love to shoot the little thing but no need for two. Customer service was fine, but for all the talk of Kahr quality, I'm a bit dissapointed. Hopefully the P will continue to function well.

[dcg]

I purchased my CW380 last week. Unfortunately, I've had quite a few issues through the recommended 200 round break in period. I completed the online RMA request, and was somewhat concerned based on feedback I've read about regarding Kahr's CS. I'm happy to say that I received a reply and a FedEx label fewer than 40 minutes after submitting the request. Hopefully it'll be returned with the issues addressed, because the accuracy is fantastic and the recoil very manageable for such a small pistol.

Below is the information I provided Kahr with my RMA request. Not sure if being very thorough in my description helped my case for being offered free shipping right off the bat, but in my experience, when dealing with support personnel it's always to your benefit to 1. show that you followed appropriate instructions, 2. indicate what you've tried so far, and 3. be as specific as possible about the issue(s) you're experiencing.

"Purchased last week.
Ran the recommended 200 rounds for break in; continue to experience failures.
Shooting both left and right handed.
Always chambered first round by pushing down on slide stop, per instructions.
Cleaned and oiled the gun before shooting any rounds.


1st 50 - Tula FMJ
next 50 - Winchester Train and Protect FMJ
next 100 - Tula FMJ


Issues encountered:
1. Fail to fully return to battery after 14th rd
2. Fail to eject after 16th rd
3. Fail to fully return to battery after 48th rd
4. Slide locked open with rounds in magazine 79th rd
5. Slide locked open with rounds in magazine 92nd rd
6. Fail to fully return to battery after 102nd rd
7. Slide locked open with rounds in magazine 109th rd
8. Fail to chamber 1st rd of mag 142nd rd
9. Fail to fully return to battery 145th rd
10. Fail to chamber 1st rd of mag 151st rd
11. Fail to feed 156th rd
12. Fail to fully return to battery 157th rd
13. Fail to fully return to battery 166th rd
14. Fail to fully return to battery 178th rd
15. Fail to fully return to battery 179th rd
16. Fail to fully return to battery 188th rd


In addition to the above, I experience three failures to lock back on an empty magazine (after 12th, 50th, and 62nd rounds), but this was always while shooting right handed, and I believe I have corrected with a different grip."