Hello everyone, I'm new to Kahr firearms and obviously new to the forum. I've been lurking for about a month now and read up on everything I could before posting so that I don't waste anyone's time but I could use some advise now.
A little background, I picked up my PM9 in early January and it has been back to the factory twice already without firing a round. The first time was for two reasons, 1. because the magazines were not falling freely and the magazine release just didn't eject at all and 2. There was very visible scratching to the front of the slide. I was with my FFL when the pistol came in and know for a fact neither myself nor my ffl damage the slide. I sent it in immediately and got it back 3 weeks later. Magazine problem fixed but their solution to the slide damage was to take a dremel and take down the edge of the slide where there was damage, leaving it very noticeably lop sided and ugly. I called their customer service and the explanation was basically that they make 100% sure that all of their guns leave the factory 100% (cosmetically) and that the damage must have occurred after it left their factory and that they were basically doing me a favor by smoothing out the damage for me. I insisted that they make it right and they had me send in only the slide for "refinishing." They had the slide back to me within 1 week in perfect condition. Which brings me to my current situation:
I have already prepped and lubed the PM9 and magazines according to Jocko's recommendations and have been manually racking the slide to get it broke in a bit and also because I love pulling the smooth trigger. I noticed recently that the front part of the barrel is not smooth and seems to be peening. I don't know if this is something that should work itself out or if I should let Kahr know about the problem, if there is one. The last thing I want to do is have another repair on a gun that I haven't even been able to fire yet but if it's the best course of action then I'm prepared to be without for another few weeks.
I love the look, feel, trigger pull, size, and weight of the Kahr line-up but most of all I want it for the reliability that most people experience out of them as I hope to use it as my personal defense pistol. I really want this gun to work out but so far it has been a mixed bag of excellent to bad customer service and various problems with a brand new gun I paid retail for. If you have any advise to offer i'd be more than happy to listen, thanks.

Also in case you're curious about the cosmetic issues I was having you can see the way I received the gun and what they did to "correct the issue." It is perfect now.

A little background, I picked up my PM9 in early January and it has been back to the factory twice already without firing a round. The first time was for two reasons, 1. because the magazines were not falling freely and the magazine release just didn't eject at all and 2. There was very visible scratching to the front of the slide. I was with my FFL when the pistol came in and know for a fact neither myself nor my ffl damage the slide. I sent it in immediately and got it back 3 weeks later. Magazine problem fixed but their solution to the slide damage was to take a dremel and take down the edge of the slide where there was damage, leaving it very noticeably lop sided and ugly. I called their customer service and the explanation was basically that they make 100% sure that all of their guns leave the factory 100% (cosmetically) and that the damage must have occurred after it left their factory and that they were basically doing me a favor by smoothing out the damage for me. I insisted that they make it right and they had me send in only the slide for "refinishing." They had the slide back to me within 1 week in perfect condition. Which brings me to my current situation:
I have already prepped and lubed the PM9 and magazines according to Jocko's recommendations and have been manually racking the slide to get it broke in a bit and also because I love pulling the smooth trigger. I noticed recently that the front part of the barrel is not smooth and seems to be peening. I don't know if this is something that should work itself out or if I should let Kahr know about the problem, if there is one. The last thing I want to do is have another repair on a gun that I haven't even been able to fire yet but if it's the best course of action then I'm prepared to be without for another few weeks.
I love the look, feel, trigger pull, size, and weight of the Kahr line-up but most of all I want it for the reliability that most people experience out of them as I hope to use it as my personal defense pistol. I really want this gun to work out but so far it has been a mixed bag of excellent to bad customer service and various problems with a brand new gun I paid retail for. If you have any advise to offer i'd be more than happy to listen, thanks.

Also in case you're curious about the cosmetic issues I was having you can see the way I received the gun and what they did to "correct the issue." It is perfect now.







Comment