Brand New PM9/finish flaw?/something else?

[jocko]

well

Is it customary for Kahr to ask for the entire pistol when there is a problem with just the slide? Are the parts not interchangeable?

If they are not, should I send them the remaider of the pistol? I have a rotten temper and I'm already starting to get pissed off.

I do have to wonder if the quality control people were out to lunch. That spot is huge, no way it could be missed IF someone gave that slide even the most cursory of inspections.

I hope Kahr has a record of who was responsible for the (ahem) inspection. He or she needs to be retrained or canned.

I think before I send it back I would contact kahr and ask them. normally we have seen where they want thge entire gun to test it out. Parts are interchangeable but to some extent maybe the slide/barrel assembly needs to be a matched pair. Error on the side of caution and ask them. They might just bead blast that slide again and send it back. I was under the impression it was the dlc finish, which is an outside vendor thing, not an inhouse..

[mickeyfinn]

I think before I send it back I would contact kahr and ask them. normally we have seen where they want thge entire gun to test it out. Parts are interchangeable but to some extent maybe the slide/barrel assembly needs to be a matched pair. Error on the side of caution and ask them. They might just bead blast that slide again and send it back. I was under the impression it was the dlc finish, which is an outside vendor thing, not an inhouse..

Thanks, jocko. Good advice. I'll call them Monday and ask if they may want any other of the parts, and much as I hate to, I'll tell whomever I speak to that I'll pay the freight if they insist.

I'd still like to know how someone missed that large blemish, or if someone did see it and just didn't give a crap. Either way, it does not speak well of Kahr.

[jocko]

naw don't tell tem u will pay to ship it, if they want it they will pay to have it. dont volunteer, that is costly for us to send guns back. but not for them..

My thought are the jack leg that was supposed to look these slides over must have felt that being it was on the inside of the slide it was then OK. Hell u never know. It only takes one person to pass on a part and then it goes into the product.

How do u figre the fiasco tha tthe Fuirestone 500 tires had 30+ years ago. Or todays GM ignition issues..

[mickeyfinn]

Every time I go to clean it, which will be every time after I shoot it, I'll see that spot and say, "Damn, that sure is ugly. I should have just sent it back."

And should I ever decide to sell it a potential buyer might see it and say, "I don't know what that is, but no thanks. I don't like the looks of that."



Finn

Jocko called it!

Update - Heard from Kahr today and they told me that the blemish was cosmetic and would not effect function and I could have it back OR send them the remainder of the pistol and they would fit a new slide to it.

For the reasons mentioned above, the frame et al will be shipped back today.

Maybe I'll get an even better than normal PM9 back as it is receiving individual attention from someone there.

[getsome]

That's good news mickeyfinn, I don't blame you for being upset about that blemish even if it wouldn't have hurt the guns performance it would have bothered me too every time I saw it....Good to hear hat Kahr is going to do you right and pay for shipping as well as make the gun right....Good luck and let us know how it looks when she gets back....

[mickeyfinn]

I shipped the remainder of the firearm off today. I shipped the slide to Kahr 12 days ago.

I got a call from them last Friday, 5/9, telling me to send the frame back too. They told me they would email me a shipping label that day. But they never did, I had to call them today to remind them to email me the label.

Had I gotten the label Friday, when they said I would, the pistol would have gotten there today. As it stands now, we're looking at Wednesday. More wasted time.

Not happy with Kahr these days. This process of trying to get them to make the new, unfired pistol right has been a model of inefficiency.

I described the original problem to them in an email and verbally in a phone call. They also had pictures.

I think they should have asked me then and there to ship the WHOLE pistol to them. So if they get the frame in 2-3 days, the process thus far will have taken more than two weeks and I have no idea how much longer it will take.

I really hope they'll get going on this. I HAD a guy waiting to buy my CM9, my current carry pistol. The new PM9 was to be it's replacement. The potential buyer grew impatient and is long gone.

So now I have to find someone else to buy the CM9 after I get the PM9 back and break it in correctly.

If the new PM9 were right when I got it, it would be broken in by now and I'd be carrying it. And the CM9 would have been sold already.

Right now I'm 0-2 and starting to do a slow simmer. I hope I don't reach a boil before this is over.

And nary a word from Kahr saying we're sorry this happened or anything of the sort. They just seem kind of blase' about the whole thing.

This is what it feels like. "Yeah, yeah, we screwed up. We have to take care of this per our warranty so shut up, do what we tell you to do and sooner or later you'll get what you paid for."

Not good.

[jocko]

good thing ur not mad!! Just sayin

[Rubb]

good thing ur not mad!! Just sayin

Veruca Salt??

[JERRY]

quality control saves from having to use customer service. customer service saves the company from a negative image.

[mickeyfinn]

Veruca Salt??

Hey rubby,

KMA?

[Bawanna]

Here we go again.

[Howdyduty]

Hey rubby,

KMA?

Hey MF

Remember to control the emotions. Rubb isn't the bad guy here.

Anyway, *edited Kahr is taking care of ya just fine. So chill my friend.

[mickeyfinn]

Hey MF

Remember to control the emotions. Rubb isn't the bad guy here.

Anyway, *edited. Kahr is taking care of ya just fine. So chill my friend.

*edited

And howdee, if Kahr had done what they should have done when they should have done it, I'd have no complaint.

[gb6491]

That's enough folks. I'm locking this thread for the moment.

mickeyfinn,
If you would like to revisit this thread after you have some sort of resolution from Kahr, please PM me.

Regards,
Greg