Kudos to Kahr - Jay

[100percent]

I have been having trouble with my PM40 dropping mags. Today I emailed technical support explaining my problem, who I was and the SN of my gun. It is a number of years old. It has the older style slide nose.

Within 3 or 4 minutes I got a return email from Jay there. He apologized for problem and said that he would send me a new part. Am going to have to do some research to see how to change it out.

But wow. I have never gotten a return email that quick with an offer to solve my problem. He didn't mention any charges. I am assuming he comped me the part.

How could I not be a life supporter of Kahr.

[topgun1953]

Jay IS the MAN!

[nmkahrshooter]

Great to hear about fantastic support!

[100percent]

I don't have the new part but changing it is a snap using a bent pick.

One thing I noticed is that the current mag release button sticks out from the frame some. Most of the mag drops are in the holster. I am left handed and I think the release gets depressed enough bumping against things.

I sanded the plastic mag release down so that it is flush with the side of the gun. It has to be pushed flush with the case to get it do release. Obviously the serrations have been sanded off. Perhaps the smooth surface will aid as well.

Gonna try it today. It is one of those intermittent things. I have a lot of semiautos that this happens too. I do have a polish gun that has the mag release on the bottom. Perhaps I should be wearing it?