rholmes69. +10 on ur comments.
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What is with Kahr CS????
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I totally appreciate this thread, it seems to be much needed. The fact that kahrs need so much CS to begin with is shocking to me. I own or have owned S&W, Sig, Ruger, and other handguns. Zero problems with any Sig, so I never had to deal with anyone there (no surprise). With S&W and Ruger (Ruger does have a lot of quality problems and recalls, IMO) their CS has been stellar. Small parts at no charge, repairs (or recall) with prepaid shipping labels, free mags or extras as an apology. My MK9 is my summer EDC when I can lug it around, but I still am not as sure of it as the Sig or S&W. The PM9 is at Kahr now, shipped on my dime (new gun, under 50 rounds) -- waiting to see how "CS" takes care of me. I am active in S&W, M&P, and Ruger/LCP forums and have never read of so many problems anywhere but here. I seriously doubt Kahr owners just post more about their problem guns than M&P or LCP owners. It's anecdotal, but it appears Kahrs have many more problems and for a SD/CC weapon that is not acceptable.
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Kahr should pay shipping. Be polite but explain it's a new gun and a warranty issue, and the gun is not reliable for defensive carry. It only costs them about $26 to FedEx overnight and you would pay about $60.
If your dealer is local, you could let them work with Kahr.
Wynn
USAF Retired '88, NRA Life Member. Wife USAF Retired '96
Avatar: Wynn re-enlists his wife Desiree, circa 1988 Loring AFB, ME. 42nd BMW, Heavy (SAC) B-52G's
Frédéric Bastiat’s essay, The Law: http://mises.org/books/thelaw.pdf
Thomas Jefferson said
“A government big enough to give you everything you want, is strong enough to take everything you have.”
and
"Peace is that brief glorious moment in history when everybody stands around reloading".
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hw soon we do forget
ruger recalled over 50,000 of the lcp, and virtually all of the SR9. Karhs are no ore issues than "most" other gun makers. If you have doubts, on kahr definitely dn't buy it. You have had great guns from what u listed, so best stay with those that please you... Kahr CS is excellent...Originally posted by Atilla View PostI totally appreciate this thread, it seems to be much needed. The fact that kahrs need so much CS to begin with is shocking to me. I own or have owned S&W, Sig, Ruger, and other handguns. Zero problems with any Sig, so I never had to deal with anyone there (no surprise). With S&W and Ruger (Ruger does have a lot of quality problems and recalls, IMO) their CS has been stellar. Small parts at no charge, repairs (or recall) with prepaid shipping labels, free mags or extras as an apology. My MK9 is my summer EDC when I can lug it around, but I still am not as sure of it as the Sig or S&W. The PM9 is at Kahr now, shipped on my dime (new gun, under 50 rounds) -- waiting to see how "CS" takes care of me. I am active in S&W, M&P, and Ruger/LCP forums and have never read of so many problems anywhere but here. I seriously doubt Kahr owners just post more about their problem guns than M&P or LCP owners. It's anecdotal, but it appears Kahrs have many more problems and for a SD/CC weapon that is not acceptable.. My PM9 has over 34,000+ rounds through it, and runs much better than an illegal trying to get across our border
NRA BENEFACTOR MEMBER
MAY GOD BLESS MUGGSY
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Oh, I always email them and send clear pictures: eoin.pryal@kahr.com
WynnUSAF Retired '88, NRA Life Member. Wife USAF Retired '96
Avatar: Wynn re-enlists his wife Desiree, circa 1988 Loring AFB, ME. 42nd BMW, Heavy (SAC) B-52G's
Frédéric Bastiat’s essay, The Law: http://mises.org/books/thelaw.pdf
Thomas Jefferson said
“A government big enough to give you everything you want, is strong enough to take everything you have.”
and
"Peace is that brief glorious moment in history when everybody stands around reloading".
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Thanks for eoin's email. The other Ian took care of my MK9 history problem real good. I'll see what develops this week. Hopefully in 3000 rounds I'll be a pm9 devotee !!!Originally posted by wyntrout View PostOh, I always email them and send clear pictures: eoin.pryal@kahr.com
Wynn
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Just to set the record straight with a disappointing update since my last posting. I've had 6 malfunctions in which the trigger failed to reset while firing (no, I don't hold the trigger all the way back after firing and I'm not a limpwrister)
A dead trigger with no tension at all with a live round sitting in the chamber.
I eject the live round and fire the remaining rounds. Next magazine, the same failure occurs.
I've only fired 100 rounds previous to this. The gun is brand new.
It's going back to Kahr and I'd love for them to tell me shipping charges are my responsibility. But I'll call them Monday and will be polite and articulate and hopefully they will make it right the fair way and my P9 will come back the way it should be and I'll be a happy Kahr owner.Kahr CM9
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I've had pretty good luck with Kahr's customer service. I received two complete guide rod/spring sets for my PM9 for free. I just emailed and asked because I'd read there was an updated design and my original set was getting pretty old. Still functioned fine, but I keep a round count and I had over 2000 rounds on the pistol.
The only thing that bothered me was my PM9 was in the serial number recall range for the barrel and all I had to send in was the barrel. They would NOT send it back to me even though it was a non-serial numbered part, obviously. They would only send it back to the closest Fedex hub, which was quite a drive from my house. I was not able to pick it up in a timely enough fashion for Fedex, so they sent it back to Kahr. I called and asked Kahr to send it to my house this time, but they said they wouldn't do it, so the barrel went back to the same Fedex hub over an hour away.
BUT, they fixed the problem (ramp/chamber polishing for Gold Dot feeding issues), so I guess it all evened out in the end even though I never had any problems in the first place. I just wanted to be "covered" by complying with the recall if I had any warranty claim issues down the road.
I'd say Kahr's customer service is EXCELLENT because I've never actually "needed" it. My PM9 has been outstanding since day one.
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