25th Anniversary K9
25th Anniversary K9

Announcement

Collapse
No announcement yet.

Crimson Trace customer support

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Crimson Trace customer support

    I have to say I was very impressed with Crimson Trace customer support.
    I had an issue with the one I use on my PM9. It had a gap between the two pieces and when trying to close it up the screw went through the other side. I sent them pictures. They sent me a brand new one right away. Thumbs up!

  • #2
    I had an issue with my CT when I bought it for my CM9 (didn't work!). They sent me one out immediately without returning the broken one. It came with a return box for the old one. Great CS!
    “I ask, sir, what is the militia? It is the whole people, except for a few public officials.”
    “To disarm the people is the best and most effectual way to enslave them.”
    --George Mason



    ΜΟΛΩΝ ΛΑΒΕ
    Got that DC?

    Comment


    • #3
      I purchased a CT laser for my CM9 about a year ago after having one on a different 9mm for a couple of years.

      I call CT customer service to make sure that I was registered for the "batteries for life" promo they have going. My newer laser was registered but she could not find a record for my older laser. She signed me up on the older laser after I told her when and where I purchased it and promptly sent me 2 sets of batteries which I received in a couple of days.

      They have great customer service!
      NRA Life Member

      Comment


      • #4
        nice to hear that there are companies that care about their customers.
        I am the Living Man

        Comment


        • #5
          I've had nothing but great service from CT

          Comment


          • #6
            Another great thing about CT is they are ALL made here in the USA!

            Comment

            Working...
            X