Is it Just me or does KahrShop stink! They can't get their act together.

[jocko]

just goes to show that sometimes at kahr the left hand does not know what the right hand is doing.

[kahrbw9]

I order 2 of the pm9 metal magazine bases and sent them a picture.
And they still sent me the cw9 black plastic ones.

I have emailed them once and spent an hour on the phone trying to get ahold of someone.

[kahrbw9]

Got a response from nathan at kahr monday morning at 8 am.

He just apologized sincerley and said what is your address I will have them rushed to your door.3 days later here they are.

Good Job kahr

[bonjorno2]

spoke with a rep on the phone last week about their night sights for the cw/cm series being absent from their site.... They told me to check back every so often as they are out of stock, low and behold they are back on their site again this morning. It was hard to buy another front sight for 50 bucks when the last one I got was 30....

[MLESa7990]

I think this has been mentioned before...the reason they were selling them at $30 last year is because they were old stock. The $50 ones must be brand new.

[Ken_K]

I've been thinking about ordering a couple 6rd mags for my CM9, hope they don't screw it up.

[lowroad]

I think this has been mentioned before...the reason they were selling them at $30 last year is because they were old stock. The $50 ones must be brand new.

I wish they were $30. For $50, I will probably go with the dawsons.

[downtownv]

I've had them screw things up a few times for me. What they lack in CS they repay in a nicely manufactured product which is more important to me.

[nmkahrshooter]

I have ordered a few items from them in the past and have never had a problem. Orders are here within a week.

[feedramp]

I received a 6 rd. magazine from Kahr last week for my CM9. Shipping time was 5 days which was pretty quick, but I don't quite understand the packaging.

Mag was in a plastic sleeve, which is the norm, but the outer wrapping was old newpaper...

Guess that is cheaper than bubble wrap.

[jocko]

sure

I've had them screw things up a few times for me. What they lack in CS they repay in a nicely manufactured product which is more important to me.

blame it on kahr, I have seen ur ordering before. IT SUCKSu don't order sumpin and call the order person a d!ckweed in ur letter

[b4uqzme]

No issues here but I haven't ordered anything in a long, long time. Probably about when this thread was started.

[ChuckR45]

My CW380 slide (only) has been in for night sight installation for about a month. May be back this week. Tried phone, e-mails and a letter to speed things up. One guy says it's shipped; another says they are out of night sights. So, did it ship without the sights? My credit card has been charged for 2 weeks. Kahr is not slow where getting the money is concerned.

[TheLastDaze]

I've had them screw things up a few times for me. What they lack in CS they repay in a nicely manufactured product which is more important to me.

I couldn't disagree more... Customer Service is #1 in today's interlube era, WAY to many brands out there to choose from and if your CS isn't up to par I simply don't bring my business there.. Like powder valley for instance, couple weeks ago I ordered around $400 worth of product from them and I called to place another order as there website was having cart issues, both times different ladies answered and acted as if though I was somehow bothering them because I wanted to spend US $..... I've since found another vendor, easy come easy go..

Sometimes I spend more at places, simply because their Customer Service is number 1, makes good business practice... today's world you will fold up shop if your customer service isn't up to par... bad press on the interlubes spreads like a virus ......

[downtownv]

I couldn't disagree more... Customer Service is #1 in today's interlube era, WAY to many brands out there to choose from and if your CS isn't up to par I simply don't bring my business there.. Like powder valley for instance, couple weeks ago I ordered around $400 worth of product from them and I called to place another order as there website was having cart issues, both times different ladies answered and acted as if though I was somehow bothering them because I wanted to spend US $..... I've since found another vendor, easy come easy go..

Sometimes I spend more at places, simply because their Customer Service is number 1, makes good business practice... today's world you will fold up shop if your customer service isn't up to par... bad press on the interlubes spreads like a virus ......

They screwed it up but made it right, they and I were very nice to each other. Anybody can make an error, it's how it's resolved that matters!