02 K40, MAJOR problem...what will Kahr do?

[tilefish]

uoutta be very very very happy.I have a hard time believing kahr wold send a used barrel with the gun. That wold be a first and being they replaced the lside wit a new one, I wold think the barrel woldbe the same way.Just sayin

either way u came out way way ahead. They really owed the owner of that gun nadda.

A as stated on the invoice "test fired" condition on a brand new barrel would not have put the heavy maring over the chamber and barrel OD. Its used, but it works fine and for a used gun 10 years old, why would they not save some $$ and go with a used for a used? Heck, they gave me a brand new slide! Thats Christams enough in my book. I still may buy a new barrel & recoil spring. I dont mind doing business with these guys.

Simply put, liability. It would not be worth the potential exposure to save a few dollars on a barrel.

[jg rider]

A as stated on the invoice "test fired" condition on a brand new barrel would not have put the heavy maring over the chamber and barrel OD. Its used, but it works fine and for a used gun 10 years old, why would they not save some $$ and go with a used for a used? Heck, they gave me a brand new slide! Thats Christams enough in my book. I still may buy a new barrel & recoil spring. I dont mind doing business with these guys.

If your gun was made in 02, didn't it fall in the life time warranty era?

[xtriggerman]

I dont know if they still honor the lifetime thing but the admin here claimed they do not. I'll take his word for it. I would think CS would be liable only for installing a "known" faulty barrel. A good used barrel is not likely to pose a personal injury case. Other wise, they would have to put new barrels in every used gun that came into the shop!

[tilefish]

I dont know if they still honor the lifetime thing but the admin here claimed they do not. I'll take his word for it. I would think CS would be liable only for installing a "known" faulty barrel. A good used barrel is not likely to pose a personal injury case. Other wise, they would have to put new barrels in every used gun that came into the shop!

It's not that simple and its not always about personal injury. I work in the insurance industry and you would be shocked at what can be considered a potential exposure. I will not bore you guys with the details though. Go enjoy your gun.

[xtriggerman]

I put up a new picture of the lock up area on the new slide/barrel for a comparison back on the first page. Pretty evident as to why they opted a new slide and better barrel. Wheres the beaf? its in the new parts!

[jg rider]

I dont know if they still honor the lifetime thing but the admin here claimed they do not. I'll take his word for it. I would think CS would be liable only for installing a "known" faulty barrel. A good used barrel is not likely to pose a personal injury case. Other wise, they would have to put new barrels in every used gun that came into the shop!

From my recent conversations with Kahr, older guns are grandfathered in to the lifetime warranty. Only the newer ones fall under the the new warranty.

[xtriggerman]

Thanks for adding that info to this post. But can you explain if its the "lifetime" of the original owner or they dont care how may owners the gun may have had?

[Mike_B]

Thanks for adding that info to this post. But can you explain if its the "lifetime" of the original owner or they dont care how may owners the gun may have had?

Good question....

[eltee]

I would just send it in and see what they say.

[Longitude Zero]

The worst they can say is nope. Generally my expierence is that the lifetime warranty, for any product that has one, is good only for the original purchaser.

[jg rider]

Thanks for adding that info to this post. But can you explain if its the "lifetime" of the original owner or they dont care how may owners the gun may have had?

I've recently had two conversations, with service that said older guns are grandfathered in, and an officer of the company who told me all warranties, life time or limited are covered no matter the owner.
If you have doubts just send in the effected parts.

Here' what they've done for me. I'll save the best for last.

We own 2 highly customized, older 98 K9 Elites shown here

http://kahrtalk.com/showthread.php?t=4520&page=19
starting at post 190, pages 19 & 20

And 2 PM9s. Please understand that theres nothing wrong with Kahr's quality. We shoot them a lot. 3X a week since 1999.

They once replaced, free of charge the night sights on our K9s, after 7 yrs. use. I just sent them the slides.
I cracked a K9 slide while trying to tighten it to the frame (I don't recommend it). I called to buy another. They asked me to send the gun back to them and they'd replace the slide.
They replaced 2 peened barrels on our PM9s, well after the 5 yr. warranty expired. (one was part of a recall) Those barrels had seen a lot of my hard cast lead bullets through them. No questions were asked.
I lost a rear Novak night sight off one of the PM9s after the 5 yr. warranty. They asked me to send the slide in so that they could replace the front sight also.
They just recently replaced our prematurely depleted night sights on 4 Kahrs with sights of our choice, free of charge. That took some doing. We chose flat black Novak rears and F.O. fronts.
They went above and beyond on this one. one of the PM9's DLC coating was scratched on the top of the slide, from me trying to remove the front sight (again not recommended). They replaced the slide without me asking. I also sent them the 2 K9 barrels to look at because I thought they may be starting to peen. Those barrels also had seen lots of lead bullets through them. They replaced both of them
And now for the best! I've told this one before. This is no B.S. and no exaggeration.

LOL! Believe it or not

Some time back when a guy by the name of Stephan was running the service department of Kahr, I had to send back my wife's tricked out K9 because of a cracked slide (they paid return shipping for the whole gun). The barrel hood and the trigger were jeweled on this piece



When I got it back it had a new, plain trigger and barrel.

Back then there was a really nice lady, I believe named Dotty that was running the customer service dept. When I called her to complain that my jeweled trigger and barrel had been replaced, she became unglued. She wanted to know what kind of gems they were. I explained to her that it was just a process also call turning, no gems involved. She was all apologetic and said they doubted if the barrel and trigger could be found. She asked me what Khar could do to make me happy, holster, sights. I jokingly or so I thought told her what I'd really like. Then I said if you can't find the pieces don't worry about it.

Back then we owned two K9s and one PM9. About two days after speaking to Dotty, I got a call from Stephon to say per Dotty's instructions, to ask me to submit a copy of a dealer's FFL. I asked him if this was for real, he said yes, they found my barrel and hood in someones work bench draw.

Yes, we now own two PM9s. This is no B.S.it really happened this way

[jocko]

that outta be a fokking STICKY and then every time we hear a bitcher on this fourm we can direct him to that thread. Had to believe jgrider but trust me I believe every word u printed. No doubt sometimes kahr does screw up when a gun goes back but they also step up to the plate when not necessary or equired to do so. Nice report and oh yes I remember Dottie well, whgat a suyper lady, wonder what ever happened to here???

[jg rider]

that outta be a fokking STICKY and then every time we hear a bitcher on this fourm we can direct him to that thread. Had to believe jgrider but trust me I believe every word u printed. No doubt sometimes kahr does screw up when a gun goes back but they also step up to the plate when not necessary or equired to do so. Nice report and oh yes I remember Dottie well, whgat a suyper lady, wonder what ever happened to here???

I was told she retired, and Stephan and Randy went to another department.
Thing have really changed since they left. I had to escalate to someone higher than the service dept. to get the last sight issue taken care of. That's a long story.

[jocko]

I sure do like that front grip stippling job, nice work.

[jg rider]

I sure do like that front grip stippling job, nice work.

Thanks jocko. Have you seen these 1911s? Please let me know which one you like the best. And you don't have to be a gentleman about it. You'll see what I mean if you read some of the posts after the pictures.

http://kahrtalk.com/showthread.php?t=5832&page=11

page 11 & 12 starting at post 106