Kahr Quality going downhill ?

[Bawanna]

"My opinion is that the last great customer service was when there was someone named Stephon (sp.) running the repair dept and Randy. and a very nice lady who's name I've forgotten and who's been retired was running the customer service calls.

Does anyone remember her name ?"

I thought I had her name and email but I just went through and couldn't find it. I'm sure it was the same lady. Very nice and always helpful.

Jocko I'm sure remembers her, he's mentioned her a few times. She was a class act.

I for one am displeased with the tone of this thread for what tiny bit that might be worth.

I'd probably try to get the barrels replaced myself. Apparently there's room for improvement in the coating process. I doubt it will effect function but still unsightly and if it said bawanna on the side instead of Kahr I'd want it right.

[CPTKILLER]

Contact Kahr!

[Longitude Zero]

I suppose I have higher standards then others that are much less experienced with firearms.

End of discussion

Puhleeze.

I too am a competitive shooter with over 50 years of experience with ALL types of firearms. Being a seasoned and mature shooter looks DO NOT bother me. As long as the firearm functions as it should I am satisfied. Those that are offended by appearance are worrisome shooters at best.

End of Educational Rant!

[muggsy]

There is absolutely not going to be extraction or pressure problems because of peeling nickle plating. Electroless nickle plating thickness only runs from .0001 to .005". The barrel can be stripped of nickle plating and replated without any damage what-so-ever to the stainless steel barrel. You are worrying about something that you need not worry about. It's purely a cosmetic issue. It isn't a defect in material or workmanship. It's classified as normal wear.

[Scarywoody]

"Get yourself a Glock and lose that nickel plated pistol."

[jg rider]

"Get yourself a Glock and lose that nickel plated pistol."

LOL ! Check out my album and see a custom Glock I did for my wife

[Bawanna]

I think a few people here need a nap, I want one but I don't need one. Just sayin.

[dirtengineer]

The plating on the extractor of my cw380 failed immediately and peeled off. I listed it amongst the deficiencies when it went back for warranty work. Kahr failed to replace it.

[jg rider]

I think a few people here need a nap, I want one but I don't need one. Just sayin.

Bawanna,
Thanks for trying to tone the bashing down. I find it interesting how my original question about a customer service experience and a flaw experience turned into what it did. I found I had to defend myself because my expectation of quality wasn't agreeable to some here.
I didn't ask how to proceed with the problem I asked what other experiences were with it and dealing with Kahr. And up jumped the usual people with the off point, unhelpful and snide comments that I've seen in the past.

[Bawanna]

They are usually ok after a nap and proper medication.

[Redstate]

By the way, Bawanna, her name was Dottie.

[Bawanna]

That's her! You get the gold star for today.

[jg rider]

By the way, Bawanna, her name was Dottie.

Yes it was, thanx. She was great to work with

[Redstate]

I found Dottie to be an excellent example of what customer service should be.

[jg rider]

And I also remember the then service manager named Stephon (sp?) was another great person to deal with. I'm going back into the early 2000s