CW380 FTRB Part 2, the saga continues.. question for those in the know....

[DavidR]

With no offense intended toward anyone, when you make a purchase and the product comes with a warranty why not take advantage of it and let the professionals take care of the problem for you. You can waste a lot of time and money trying to fix the problem yourself and end up voiding the warranty in the process. If it's a old or used gun, that's a different story. It's just possible that if Kahr had more guns sent back to them for repair under warranty that they might be a little more careful about what they send out. Hell, it might even inspire a few design changes. Just sayin.

This is why I sent mine in. I tried some polishing but there's no way I'm going to detail strip the gun and end up sending a bunch of parts back to Kahr in a plastic bag. Also, there's no way for me to know if the frame is bad. In my case, there's a much better chance that this gun will be fixed right by Kahr.

[zebraD]

next time I call hopefully I will get someone else on the line and if they won't send me a shipping label then I'm going to request 200rds of the factory US ammo they recommend

You declined to send it in for repair under warranty, potentially voided you warranty by working on the gun yourself and using reloads (which the owners manual tells you not to use), and then expect the company to pay for your ammo? How does that work?

If your windshield wipers don't work on your car after you buy it and the dealer tells you to drive it over so they can replace it, would you refuse to drive it and demand them to send a flat bed and give you a reimbursement check for all of the gas you've used since buying it?

Doesn't make sense to me.

Instead of complaining on the internet why don't you let them figure out whats wrong, and let them make it right for you. That's why warranty exist, so that you do not have to deal with it.

JMHO

[b4uqzme]

... it wouldn't have been so bad if the guy had any kind of personal relations about himself... but now after getting off the phone I'm getting a little stirred up reflecting on the conversation...... People like that tend to drag a business into the pit

sounds a bit like the pot calling the kettle "black".

I hope you send it in and get it fixed right. Good luck.

[TheLastDaze]

You declined to send it in for repair under warranty, potentially voided you warranty by working on the gun yourself and using reloads (which the owners manual tells you not to use), and then expect the company to pay for your ammo? How does that work?
I never declined anything, I'm simply not going to pay or hassle with shipping a gun that has a few issues that may or may not be resolved by the factory, and may simply just work itself out on its own... Funny thing you mention voiding the warranty when there is a STICKY here on the forum that tells you how to PREP your kahr, so anyone that has followed the PREP sticky has voided their warranty before ever shooting the gun !! If you read my first thread you would have seen my gun performed better with my reloads than anything else I put in it, my loads are up to spec, so I don't understand what the problem is...
If your windshield wipers don't work on your car after you buy it and the dealer tells you to drive it over so they can replace it, would you refuse to drive it and demand them to send a flat bed and give you a reimbursement check for all of the gas you've used since buying it?
Apples to oranges here, my truck was 50K and never had a problem its 8yrs old now and yes I've modded it, still running strong.... We've had cars into the dealer in the past, inevitably something else goes wrong after they touch it, so I would still check for a fuse/relay and some basic fix before I sent it in...If I sent my gun in and for no reason they decide to swap out everything I'm back at the starting gate dumping more ammo for break it, it could be an easy fix why not do it myself?? after all we're talking a $250 gun by the time I ship it (most likely) back and forth on my dime then continue to shoot break in bullets It's far overpriced..

Doesn't make sense to me.

Instead of complaining on the internet why don't you let them figure out whats wrong, and let them make it right for you. That's why warranty exist, so that you do not have to deal with it.
They obviously have not figured out what's going wrong or there wouldn't be so many of them with the same and more issues..I'm not complaining but hopeful I may be able to resolve this on my own, and in turn help out hundreds if not THOUSANDS with the same problem, I'm not doing it as a favor to kahr but the gun community as a whole... Their warranty SUCKS if they wont send a shipping label, and If Matt is any example of what to expect from this company I would rather avoid it at all costs!!

JMHO

I completely understand why someone would send their gun in and don't blame them, in fact had my conversation with CS actually been two sided then I may have opt for that service, but the time it would take me to harass my ffl ship the gun, wait, pick up the gun etc, just isn't worth it to me, especially if the gun continues or even worse has more problems when it arrives..

If you want me to dig up and post the MANY videos, posts, rants etc where Kahr has failed repeatedly to fix a gun I could do that, but I'm sure your google function skills are just as good as mine.. Let's not be naive to the situation here that has been plaguing kahr for quite a LONG time, I make knives that have a lifetime guarantee if it fails you get a new one, sure I've had ONE that had a hardening issue and guess what?? I ramped up QC and now have a Rockwell where every knife is tested... I used to use rivets on leather sheaths and had one customers fail, again I no longer use rivets...

Why is it so hard for a company of this stature to FIND the problem, note it, and rectify the situation?? This is the THIRD one with battery problems just in the last week that took the time to post here on the forum with good intentions and looking for guidance from other kahr owners that may have had the similar problem rather than go off on the interlubes bad mouthing kahr!! MANY DO..... If I can resolve the issue we can avoid this mess altogether, I'm just trying to do something kahr obviously refuses to do, get to the bottom of it... If it voids my warranty why would you care? your post obviously was to insight anger and wasn't helpful in the least....

Either way I appreciate all that have commented in this thread and remain hopeful to sort this out

[TheLastDaze]

sounds a bit like the pot calling the kettle "black".

touche, still won't let me live it down will you?

[Ikeo74]

I think you have solved the problem and we are only waiting for the verification when you next go to the range for test firing the gun. I really think you will not have any more issues with failure to go into battery or ejection. So if it was my gun I wouldn't do anymore to it before test firing with what you have already done. Good job fixing if you ask me.

[berettabone]

I would suggest that if you had sent in in, and because of all of the time you have spent ranting and raving, you would have the firearm back already. If you are looking for sympathy, it's a hard life here. 3 complaints in a week is hardly a fiasco. Like Andy Taylor said......... " Aunt Bee, call the man." The members here have given you their knowledge...............If you choose not to accept it, it's on you.

[TheLastDaze]

@ Ikeo74 Thanks bro I appreciate it, you're probably right but I just feel I have one more thing to do as GB and Geezer stated and that's the extractor.... I have 600 casings in the tumbler now and I'm going to get the press out and crank out some rounds later, and most likely mod the extractor as well...

[TheLastDaze]

I would suggest that if you had sent in in, and because of all of the time you have spent ranting and raving, you would have the firearm back already. If you are looking for sympathy, it's a hard life here. 3 complaints in a week is hardly a fiasco. Like Andy Taylor said......... " Aunt Bee, call the man." The members here have given you their knowledge...............If you choose not to accept it, it's on you.

yep you're probably right, not sure where I'm ranting and raving, this thread didn't start out like that... but I know it will be fixed right if I do it myself, its hopefully a small issue.. unless of course its the frame

[b4uqzme]

touche, still won't let me live it down will you?

Nope. Glad you didn't take offense to that as none was intended.

[berettabone]

You should realize, that you will only get sympathy from Jocko or Muggsy..........................the rest of us.................not so much.............................................. ..................

[TheLastDaze]

LOL, not looking for sympathy, I could try at home but that wouldn't work either.. Understand the gun runs fine and may or may not work itself out, time will tell.. and the only issue is returning to battery and I personally don't feel it warrants a return to manufacturer at this point, I don't mind tinkering with it a little.. and I don't feel I will do anything to void warranty 'if' the time comes down the road I'm pressed to send it in.... I just want it to run so I can carry it, that is all....

[berettabone]

LOL, not looking for sympathy, I could try at home but that wouldn't work either.. Understand the gun runs fine and may or may not work itself out, time will tell.. and the only issue is returning to battery and I personally don't feel it warrants a return to manufacturer at this point, I don't mind tinkering with it a little.. and I don't feel I will do anything to void warranty 'if' the time comes down the road I'm pressed to send it in.... I just want it to run so I can carry it, that is all....

Tinkering is the key word..............it's too late for you.............................warranty null and void...............all negative comments will be deleted in the order that they are received..........

[muggsy]

You should realize, that you will only get sympathy from Jocko or Muggsy..........................the rest of us.................not so much.............................................. ..................

Anyone looking for sympathy will find it in the dictionary between excrement and syphilis. Some people just like to complain. I give them my best advice. What they do with it is their option. I have had nothing but the best experiences with Kahr Service. If course, I've always been civil and patient. I didn't demand anything and tried my best to work with them. They have always treated me in kind. Funny how that works.

[TheLastDaze]

funny indeed... I was patient and polite, there was a lot of silence between, as I said he seemed preoccupied... but yet you guys will continue to flame me because I'm trying to get my gun running.... honestly I don't want to send it to kahr because I don't think they will fix it, plain and simple.... maybe they will maybe they wont but its just not worth the gamble at this point....

Are you guys really making a few small adjustments a big deal??

I've loaded all the casings I have in .380... 570 rounds, 305 of those are Extreme Flat Tip 100gn as I ran out of Berry's RN....

THE GUN HAND CYCLES ALL AMMO JUST FINE, NO BATTERY ISSUE AT ALL~~YES RELOADS !!!!!!!!!!!!!!!!!!! MIXED BRASS. when I first got the gun in it wouldn't hand cycle flawlessly (see previous thread) though it did okay it still concerned me as I've never had a problem handcycling a gun as it mimics (in a small way) live fire.....

Soooooo, I think I will leave the extractor alone for now and see how she performs next time out, which may be sooner then I think if I can talk the wife into finally shooting her LC9s.....