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Why didn't you just have them ship without the Loctite? She said she could do that right?
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http://bawanna45.wix.com/bawannas-grip-emporium#!
In Memory of Paul "Dietrich" Stines.
Dad: Say something nice to your cousin Shirley
Dietrich: For a fat girl you sure don't sweat much.
Cue sound of Head slap.
RIP Muggsy & TMan -
Here is the response I got from them yesterday from an order I placed on Sunday.
Thank you for shopping with us. This email is a confirmation that the status of your order has been changed. Below you will find details about only those items within your order that have been updated. Your credit card will be charged only when the item is shipped.
If you have any questions or concerns feel free to contact us at 508-795-3919 or email us at sales@kahr.com.
You can also login to your account anytime to check the latest status of all of your orders, retrieve your tracking numbers or check out our latest promotions by clicking the below link:
http://www.kahr.com/memberlogin.aspx
Item Qty Purchased Qty Unavailable Reason Expected In Item Price Kahr CW/CM Trijicon Night Sights (KWTNSKT) 1 1 BackOrdered 4/20/2017 12:00:00 AM $80.00 Comment
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Yes, that is the same message I received, but I checked my bank account as I used my Bank Visa card and the amount for the sights is being placed on hold until they ship. Thats why I contacted them to see what was up. Just an fyi.Comment
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Thanks for the heads up wrfabus...I just checked my account and says funds are 'pending'. Now I have an idea as to why the web site was a little fishy. Ill be calling tomorrow and most likely cancelling my order. I did not receive an email and would have never known unless I check on my account later in the week.Originally posted by wrfabus View Post
Cant understand why Kahr would not have tubes of Loctite? wth? thats seems like a rookie error by someone ordering parts.
Like I said, I'll call them tomorrow and likely cancel the order. Bad way to do business, hold customers money but not notify everyone about whats going on.
Thanks again for the heads up I otherwise would have never known. This ticks me off. Not something I need urgent its just the principle of business and customer service.Comment
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Obviously, Kahr doesn't have their act together at this time.
When I did the intall on my CM9 night sights the other day, I opened the ziploc bag that contained several smaller bags with each part in it's own bag, a bag with a small tube of red loctite, and the instruction sheet. Awful instruction sheet BTW.
Laying the small bags out, I had one with the loctite, one with the rear sight, one with the tiny screw for the new front sight, and TWO bags with a front sight. One of the bags with a front sight in it had been inside the folded up instruction sheet. Better too many parts than too few, I guess....Comment
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So the newest iteration on this subject...I told them to send me the sights without LocTite...they shipped super fast, like 2 days. I got a Meprolight Rear Night Sight and a Trijicon Front Night Sight ...Wonder if the heights correlate to where they should hit? But of course the invoice says Trijicon Night Sights? Now What to do??????
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maybe compare the height of the front blades and the height of the rear notch on old/new sights with a caliper??
NRA LIFER
IDPA BELEIVERComment
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Good idea. Though I am going to call on Monday and see if they will exchange the Meprolight rear for a Trijicon rear to go with the Trijicon front sight. I did order the Trijicon set, and suspect, as they were packaged the same as EdM said in 3 separate little bags, that they made a mistake in picking the order. It is unusual to receive 2 different manufacturers night sights as a set I would hope.Comment
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I agree about the phone call, and replacement. Wonder whats going on over there in the Kahr ordering/shipping department?Originally posted by wrfabus View PostComment
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in my experience whenever I've replaced a set of sights with another matched set, not a mixed set,the POA/POI were very very close.
sometimes you can get away w/mixed sets if you know/match the heights of the f&r sights.
NRA LIFER
IDPA BELEIVERComment
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I spoke to Kahr Customer Service and they were apologetic about the mixup. They emailed me a return USPS label in minutes for the Meprolight rear and said they are mailing me the correct Trijicon rear sight out today. I will be happy as long as all comes to fruition. At first they wanted me to send the whole package back.....I said no way.....I have a correct front sight in my possession and will not give it up. Even though I explained what model I had, a CT45, the rep thought I got a set of Old Style (pre 2004) sights. I explained I have the correct front that is not a dovetail sight but incorrect rear for the set. We'll see.Comment
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Sounds like they dont even know what they sent to you did you send in photos? And why would they ask that you send back the correct part?Originally posted by wrfabus View Post
On a side note, Im starting to have mixed feelings on the customer service department. I have the Cerakote coated model, and I noticed that the guide rod had a small area that had not been coated. I sent a photo to customer service and the 1st reply I received said that the guide rod "looked fine and was suppose to look like that" I replied with something along the lines of no its not suppose to look like that and that I wanted someone to contact to escalate my issue. I then received another reply stating that they would send me out another guide rod.
The place seems to be in dire need of some organization and knowledgeable employees.Comment
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